Terms and Conditions

These terms and conditions govern your use of our website. Please read these terms in full before you use this website. If you do not accept these terms and conditions, please do not use this website. Your continued use of this website confirms your acceptance of these terms.

Skincare Creative Solutions UK Ltd provide services to you through our web site www.arganandoliveorganics.co.uk, these services are subject to the terms and conditions detailed below. Please be aware that from time to time we may change these terms and conditions without notice to you.
In using this website, you agree to be bound by the terms and conditions set out below. In placing an order with Skincare Creative Solutions UK Ltd on our site www.arganandoliveorganics.co.uk you are deemed to have accepted these terms.

Skincare Creative Solutions UK Ltd will not be liable for any breach of our agreement if the failure is due to acts of God, fire, or other cause outside our reasonable control.

Trading Name
www.arganandoliveorganics.co.uk  is the trading name for Skincare Creative Solutions UK Ltd which is a VAT registered company, our VAT registration number is 187957730. Our business Address is: Unit 2, 222 Chaldon Way, Coulsdon Surrey, CR5 1DH.  Telephone Number 01737 559 454
Email contact is tracey.hill@skincarecreativesolutions.co.uk

Orders can be placed via our website www.arganandoliveorganics.co.uk ; which is available  24-hours a day 7 days a week. To order, select the items you wish to purchase and place in the shopping basket. Orders can be reviewed by selecting the 'view cart' link. Once you have completed your selection you can then move to the ‘checkout’.
Once your order has been placed, an email will be sent to you acknowledging the order details. This mail is not an order acceptance, the order will only be accepted once the goods are despatched.

Delivery Time Scales
Orders will be dispatched within 1-5 working days and delivered within 5-7 working days.
Stock Shortage
Under normal circumstances we retain sufficient stock to full fill all orders within our standard delivery time scales. Very occasionally, due to an unexpected increase in orders, we may find our stock levels to be depleted and unable to deliver within our standard delivery time scales. In this instance you will be emailed projected delivery time scales and given the option to either cancel the order or wait for the goods to be delivered.

It is our customers responsibility to ensure you are able to take delivery of your order.

Lost Deliveries
Please notify us if you delivery is not received within 5 working days from the order and despatch conformation. We will then investigate the reasons for the failed delivery and update you within 12 working days.

All returns must be in original and re-sellable condition and returned to our office at Unit 2, 222 Chaldon Way, Coulsdon, Surrey, CR5 1DH.
All returns must be accompanied by a returns form which can we acquired form our contact page. Postage will only be refunded if the goods are found to be faulty.

Faulty Products
If our product develops a fault within the first 30 days, the goods can be returned and we will either refund or exchange the faulty goods.

All prices include VAT at the current UK rate. We reserve the right to change our pricing without prior notice.

We endeavour to ensure all descriptions are accurate at the time of publication. However we are only human and mistakes can sometimes occur. If you come across any errors, please notify us at the contact details provided by the contact page.

Payment Policy
All payments are to be made by Credit card or Paypal, full payment to be made before the goods are despatched.

Website access

It is not necessary to register with us in order to use most parts of this website. However, particular areas of this website will only be accessible only if you have registered.

Use of website

This website may be used for your own private purposes and in accordance with these terms and conditions.

You may print and download material from this website provided that you do not modify or reproduce any content without our prior written consent.

Website uptime

All reasonable measures are taken by us to ensure that this website is operational all day, every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time.

Where possible we always try to give advance warning of maintenance issues that may result in website down time but we shall not be obliged to provide such notice.

Visitor provided material

Any material that a visitor to this website sends or posts to this website shall be considered non-proprietary and non confidential. We shall be entitled to copy, disclose, distribute or use for such other purpose as we deem appropriate all material provided to us, with the exception of personal information, the use of which is covered under our Privacy Policy.

When using this website you shall not post or send to or from this website any material:

(a) for which you have not obtained all necessary consents;

(b) that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;

(c) which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.

We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of Paragraph 1.7.

Links to and from other websites

Throughout this website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this website you do so at your own risk.

Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:

(a) you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;

(b) you do not misrepresent your relationship with this website; and

(c) the website from which you link to this website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.

By linking to this website you shall indemnify us for any loss or damage suffered to this website as a result of such linking.


Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and, or up to date.

All material contained on this website is provided without any or warranty of any kind. You use the material on this website at your own discretion.

Exclusion of liability

We do not accept liability for any loss or damage that you suffer as a result of using this website.

Nothing in these terms and conditions shall exclude or limit liability for death or personal injury caused by negligence which cannot be excluded or under the law of the United Kingdom.

Law and jurisdiction

These terms and conditions are governed by English law. Any dispute arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the Courts of England and Wales.